Reference

How mponusa link Handles Your Personal Data

At mponusa link, your personal data is collected only for what we need to run your account, process withdrawals, and keep your sessions secure — nothing more.

Data collected only as neededDANA, OVO, GoPay & QRIS transaction records securedAccount deletion requests honoured within 7 daysNo third-party sale of your informationEncryption applied to all stored credentials

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What Data We Collect and Why

mponusa link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with mponusa link, we collect your registration details — name, email address, and the mobile number linked to your preferred payment method. Transaction records tied to DANA, OVO, GoPay, and QRIS deposits and withdrawals are logged to verify clearing times and

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resolve disputes. Device identifiers and session timestamps are stored for fraud detection and account-security purposes. We do not collect data beyond what your account activity generates, and access to stored data depends on local law governing data retention in Indonesia. If a player in Bandung requests
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their full data export, we process that within 14 working days through our account-support channel.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct, or remove personal data we hold on your account, our privacy team is reachable through three direct channels seven days…

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Every measure below is applied continuously — not only when you interact with our privacy team.

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted using AES-256. Data moving between your device and our platform — including QRIS payment confirmations — travels over TLS 1.3 so it cannot be intercepted in transit.

Cookie Policy and Consent

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences from the settings panel in your browser at any time without affecting your account.

Account Credential Security

Passwords are stored as salted hashes — our staff cannot read them. If you suspect your credentials have been exposed, use the 'Forgot Password' flow on the login page to issue a new token immediately.

Data Retention Timeline

We retain your account data for as long as your account is active and for up to five years after closure as required by financial-record obligations. After that period, personal identifiers are purged from our active systems.

Third-Party Data Sharing

We share transaction data only with the payment processors handling your DANA, OVO, GoPay, or QRIS transfers. No marketing partners or data brokers receive your personal information under any arrangement we operate.

Your Right to Request Changes

You may request a copy of your stored data, ask us to correct inaccuracies, or request full deletion of your account record. All requests submitted through Account Settings or email are logged and confirmed within one business day.

Common Questions About Your Privacy on mponusa link

The questions below are the ones our account-support team receives most often about personal data, cookies, and account-record requests. If your question is not covered here, reach us via live chat between 08:00 and 23:00 WIB any day of the week.

We collect your name, email address, mobile number, and the payment identifiers linked to DANA, OVO, GoPay, or QRIS. We also log device identifiers and session data for security purposes. No additional personal data is collected without your explicit consent.

We share data only with the payment processors needed to complete your DANA, OVO, GoPay, and QRIS transactions. We do not sell your data to advertisers, data brokers, or any marketing partner under any condition we currently operate.

Log in, go to Account Settings, and select Privacy & Data to submit a formal data-export request. Alternatively, email our support team. We will deliver a structured summary of your stored data within 14 working days of receiving the request.

Yes. Submit a deletion request through Account Settings or via email. We will process it within 7 days for standard account data. Financial transaction records may be retained for up to five years where local law requires, after which identifiers are purged.

We use session cookies to keep your account active and analytics cookies to measure page performance. You can adjust or disable non-essential cookies from your browser settings at any time; this will not lock you out of your account.

Yes. Payment reference data from GoPay, QRIS, DANA, and OVO is stored encrypted using AES-256 and is accessible only by our verified finance and fraud-prevention teams. We never store full card or e-wallet credentials on our own servers.

Certain aspects of data retention, deletion rights, and third-party sharing depend on local law applicable in Indonesia. Where local law permits wider data rights than what we describe here, we will honour those rights upon a verified written request from your account email.

How mponusa link Handles Your Personal Data

How to Reach Us About Your Privacy

Six Ways We Protect Your Account Data

Encryption at Rest and in Transit

Cookie Policy and Consent

Account Credential Security

Data Retention Timeline

Third-Party Data Sharing

Your Right to Request Changes

Common Questions About Your Privacy on mponusa link

01 What personal data does mponusa link collect when I open an account?

02 Does mponusa link share my data with third parties?

03 How can I request a copy of the data mponusa link holds about me?

04 Can I ask mponusa link to delete my personal data?

05 How does mponusa link use cookies and can I turn them off?

06 Is my payment data from GoPay or QRIS transactions stored securely?

07 Does this privacy policy depend on local law in Indonesia?

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